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[Don Hunter] Jon has been preparing for
trying to change stock and inventory, keeping in mind basically to stay
with surplus. If you can't compete in one area, we're going to
stick with something that is not offered ...
[Johnny Faenza] The mass merchandisers
to a great extent do not provide excellence in service. I'll use
Walmart as an example, and you're really lucky if they have anyone in
the plumbing section who knows anything about plumbing.
[Dr. John Bruening] We were trying to
get ready for them for the last probably ten years.
[Frank Mormino] We had a meeting with
all the guys and explained the purpose of our job, make sure we do
everything right and thorough. We explained what Walmart did and
what we do that's different.
[Jon Hunter] This book was brought to
us by an Amish customer. He's so much against the Walmart
movement after reading this book, that he wanted to get some in and
start passing them out or sell them to friends for whatever it cost him.
So that's basically, I got a few extra ones, he's taken several and has
gotten rid of them, and I'm doing the same.
[Don Hunter] Well, I have never been in
a Walmart store; I never intend to go in a Walmart store. I've
never had the need, and I've never liked their principles. That's
not nice to say at all, probably, but I've seen a lot of small
communities crucified and forced out, ma and pa operations that have
been in business for years that are out on the street. They just
had to close their doors, just because of one entity.
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