|
EMAIL FROM HILARY WARE, GOOGLE, INC. TO CHARLES CARREON DATED AUGUST 14, 2007 |
|
Google Watch, by google-watch.org From:
Hilary Ware [mailto:hware@google.com
mailto:hware@google.com
mailto:hware@google.com mailto:hware@google.com
Hi, Chas-- I received your voicemail; thanks for calling. I've checked with our tech people and it appears as though your client's website is in violation of our Quality Guidelines. Although Google reserves the right to remove a website from its index for any reason with or without notice and this right has been upheld by more than one federal district court, in this situation it appears our web team actually contacted your web team to try to alert them to the problem. We have investigated, and it appears the hidden text which violates our Quality Guidelines is still active in Firefox on Linux, Firefox on Windows, and Internet Explorer on Windows. I enclose the letter we sent below. If your client wishes to remedy this situation and apply for reinclusion pursuant to the reinclusion process outlined below, Google will consider reinclusion at that time. I note that Google does not guarantee reinclusion in its index, but we are of course happy to consider the request. With regards to the second part of your voicemail, it does not appear your client has any contractual relationship with Google and is instead trying to formulate some sort of theory of entitlement based on its view of its relationship with Google. If I am mistaken and your client has a contract with Google, please provide me with that contract and your basis for concluding that Google has breached it. Otherwise, I don't believe this theory has any legal merit and I don't anticipate that discussions based on this theory would be productive. Thanks-- Hilary Hilary E. Ware |